3 Ways to Engage and Retain Customer Service Representatives

Given my sourcing orientation in the talent acquisition space, nuances are always key when it comes to configuring search strings, and with customer service representatives many characteristics tend to be observed first hand from full-cycle recruiters; i.e. demeanor, conversational capabilities, aspects related to recollection and attention to detail, etc. Granted, my audience will find the [...]

Twitter Weekly Updates for 2011-11-25

After @shally resigned independent sources confirm @donramer laying off staff today @arbita. How many unkown. #truth # New Zealand travels, return home, layoff staff? …Sad checklist. R staff "human resources" after all? – but will they be paid? #arbita # TIMELINE?: Shally resigned from Arbita? @donramer went to New Zealand travel …And now Arbita staff [...]

Untenable: Will The Euro Currency Survive?

This is a topic I have been passionately observing over the last two years. As a family of Spaniards and Finnish in our household … we look with concern at the effects across the pond and within our backyards. Ignore the issue at your peril. The economic winds of unsustainable debt are blowing. Ambrose Evans-Pritchard: [...]

Twitter Weekly Updates for 2011-11-18

Exclusive Photos: Michael Moore’s Massive Michigan Vacation Mansion Beyond 99 Percent’s Wildest Dreams http://t.co/n645ocnj # Look up in the sky it's a bird it's a plane it's @shally !! # Mobile recruiting on the rise #mashable http://t.co/dZHuDjc3 # Insight: U.S. readies defenses against Europe spillover http://t.co/Uf5wDyaf # RT @davemendoza Being an Engineer in the Age [...]

Being an Engineer in the Age of High Tech Innovation – Be Social & Target Your Niche

Sometimes a back to basics approach on your job search is not the often obvious as it was for gen X. Today’s generation have far more resources online that was once unthinkable. But with unlimited avenues comes a need for precision. Navigate your niche. Fans of the television show The Big Bang Theory know the [...]

Twitter Weekly Updates for 2011-11-11

@donramer great to see you while picking up my award this last week. You are hilarious. What a great sense of humor you must have # @mporfilio @CharlesBretz it was wonderful to see you both at ONREC # Always have your stuff when you need it with @Dropbox. 2GB account is free! http://t.co/Kzmlhsqa # Who [...]

Dave Mendoza & Informatica Win “Excellence in Sourcing Innovation” Award in Chicago

“Dave has opened doors to revolutionary ways of talent mapping through competitive intelligence that are immediately actionable. As Informatica continues to expand globally and is seeking out the best talent in the industry, he has been a great thought partner,” said Brad Cook, Global Vice President of Talent Acquisition at Informatica. The Recruiting Conference Inc. [...]

Twitter Weekly Updates for 2011-11-04

Apple to Release Siri-Powered HDTV Says New York Times http://t.co/OWbqfS7v via @mobileMW # @enricgili can we reconnect. We met at lunch at the Linkedin Talet conference. Lost your card # * People Who Use Macs At Work Are Richer And More Productive http://t.co/PYj7snN9 # 10 Things That Good Bosses Do http://t.co/xCEodxsi # I always wondered [...]